Last Updated: July 2026
Welcome to Nizwas IT Solutions. These Terms & Conditions (“Terms”) govern the use of our website, services, quotations, proposals, projects, payments, deliverables, and ongoing business relationships.
By accessing Nizwas IT Solutions, submitting an enquiry, accepting a quotation or proposal, making a token or advance payment, or engaging Nizwas IT Solutions (“Nizwas,” “we,” “our,” or “us”) for services, you agree to these Terms together with any project-specific quotation, proposal, statement of work, or written agreement.
Where a project-specific written agreement contains terms that differ from these general Terms, the project-specific agreement will apply to that project.
Nizwas IT Solutions is a digital solutions company based in India providing services including website design and development, WordPress development, WooCommerce development, custom WordPress solutions, SEO, performance marketing, branding and UI/UX design, website maintenance, website security, performance optimization, API integrations, and related digital services.
We work with businesses, startups, organizations, agencies, and other clients in India and international markets.
You agree to these Terms when you engage Nizwas IT Solutions through any accepted business arrangement, including when you:
You should review the quotation, project scope, pricing, payment schedule, timeline, and these Terms before making payment.
All project quotations are based on the requirements communicated to Nizwas at the time the quotation is prepared.
Unless otherwise specified, a quotation includes only the services, features, pages, functionality, integrations, revisions, and deliverables expressly mentioned in that quotation.
Additional requirements may result in additional charges.
A quotation may also have a stated validity period. If no validity period is specified, pricing may be subject to review before the project is formally confirmed.
A project is considered confirmed when the required initial payment has been received and the client has approved the quotation, proposal, scope of work, or other applicable agreement.
Work will normally begin only after:
Any estimated timeline may begin from the date these requirements are substantially completed, rather than simply from the date of the initial enquiry.
Unless a different payment schedule is specified in the quotation or project agreement, the standard Nizwas IT Solutions payment structure is:
50% — Advance Payment
The first 50% of the total project value must be paid in advance before development, design, planning, or other project work begins.
25% — Project Milestone Payment
The next 25% is payable when the project reaches the agreed development/design milestone, generally after substantial development or before the final project stage.
25% — Final Payment
The final 25% must be paid before final project delivery, production deployment, migration, source-file transfer, credentials handover, or ownership transfer, as applicable.
Therefore:
100% of the agreed project amount must be paid before final delivery and handover of the project.
A quotation or written agreement may specify a different payment structure for larger, recurring, maintenance, SEO, advertising, or other projects.
Any amount identified as a token amount, booking fee, reservation amount, or project confirmation payment is non-refundable, except where applicable law requires otherwise.
The token payment may be used to reserve development resources, allocate team members, schedule project time, conduct initial planning, and begin project preparation.
If the client changes their mind, postpones the project indefinitely, hires another provider, or otherwise decides not to proceed after paying the token amount, the token amount will ordinarily not be refunded.
Once work has commenced, advance payments may be applied toward development time, design work, planning, project management, resource allocation, software configuration, research, or other work performed for the project.
If a project is cancelled after work has begun, amounts corresponding to completed work and committed costs are non-refundable to the extent permitted by applicable law.
Nizwas IT Solutions reserves the right to withhold final project delivery until all outstanding invoices have been paid.
This may include withholding:
A staging website, development URL, demonstration, screenshot, temporary login, preview, or test version does not constitute final project delivery.
Invoices must be paid within the timeframe specified on the applicable invoice, quotation, or agreement.
If an invoice becomes overdue, Nizwas may pause work or suspend ongoing services until the outstanding amount has been paid.
Any project delay caused by an overdue payment will extend the estimated delivery schedule accordingly.
For ongoing services such as maintenance, SEO, hosting-related management, or marketing, prolonged non-payment may result in suspension or termination of the service.
Nizwas will provide the work described in the approved quotation, proposal, or statement of work.
The client should ensure all required functionality is communicated before approving the project.
Anything not expressly included in the agreed scope may be considered additional work.
Additional charges may apply for requirements outside the original scope, including additional pages, major redesigns, new functionality, additional forms, custom integrations, API development, new eCommerce functionality, additional languages, major content changes, new automation, or additional revisions.
We will normally communicate significant additional charges before beginning out-of-scope work.
The number of revisions included in a project will be determined by the quotation or agreement.
A revision means a reasonable modification to work already created within the approved scope. A completely new concept, substantial redesign, new functionality, or change to previously approved requirements may be treated as additional work rather than a revision.
Clients are responsible for providing the information and resources reasonably necessary to complete the project, including content, logos, images, product information, credentials, hosting access, domain/DNS access, API credentials, feedback, and approvals.
Clients are also responsible for ensuring that materials supplied to Nizwas can legally be used.
The client must not knowingly provide copyrighted, trademarked, confidential, illegal, or otherwise unauthorized material for use in a project.
Project deadlines depend on timely client cooperation.
If required content, credentials, information, approvals, or feedback are delayed, the project delivery date may be extended.
Projects that remain inactive because of client delays may be moved out of the active production schedule and resumed according to team availability.
A significant delay may require the project schedule or quotation to be reviewed.
Nizwas projects may use WordPress, WooCommerce, Elementor, themes, plugins, APIs, libraries, hosting services, CDNs, payment gateways, analytics services, and other third-party technologies.
These products are developed and controlled by independent third parties.
Nizwas cannot guarantee that third-party software will remain available, compatible, secure, supported, or unchanged indefinitely.
Future work required because of third-party updates, compatibility changes, discontinued services, API changes, or licensing changes may be quoted separately unless covered by an active maintenance agreement.
Unless expressly included in the quotation, clients are responsible for purchasing and renewing required premium software and subscriptions.
Examples may include:
Third-party licenses remain governed by the terms of their respective providers.
Where website optimization is included, Nizwas will use reasonable technical practices to improve website performance.
However, we cannot guarantee a permanent or specific PageSpeed Insights score, Core Web Vitals score, loading time, or other performance measurement because results can be affected by hosting, third-party scripts, plugins, advertising technologies, analytics, network conditions, visitor devices, content changes, and external services.
We may implement reasonable security practices appropriate to the agreed service.
No website, WordPress installation, server, API, application, hosting environment, or online service can be guaranteed to be completely immune from security incidents.
Nizwas is not responsible for security incidents caused by factors outside our reasonable control, including compromised client credentials, unsupported software, client modifications, third-party vulnerabilities, hosting incidents, or services that we do not manage.
SEO results depend on many factors outside Nizwas’ direct control, including search-engine algorithms, competition, domain history, website authority, content, backlinks, market demand, technical conditions, and competitor activity.
We therefore do not guarantee a specific Google ranking, keyword position, traffic volume, number of leads, or revenue result.
Our obligation is to perform the SEO activities included in the agreed scope using reasonable professional practices.
For paid advertising services, advertising spend paid to platforms is separate from Nizwas management fees unless expressly stated otherwise.
We cannot guarantee a specific:
Campaign results depend on market conditions, competition, audience, budget, offers, landing pages, platform algorithms, and other factors.
Unless otherwise agreed in writing, ownership of custom final deliverables specifically created for a client will transfer after 100% of the applicable project invoices have been paid.
Until full payment has been received, Nizwas retains ownership/control of unpaid deliverables to the extent permitted by applicable law and contractual arrangements.
The Nizwas IT Solutions name, logo, visual identity, original website content, graphics, proprietary documentation, internal systems, reusable development components, processes, frameworks, methodologies, and other Nizwas-owned materials remain the intellectual property of Nizwas IT Solutions or their respective rights holders.
They may not be copied, resold, distributed, republished, or represented as another company’s work without authorization.
Transfer of a completed project does not automatically transfer ownership of Nizwas’ pre-existing frameworks, reusable code, development tools, internal libraries, processes, methodologies, or general technical know-how.
Nizwas may reuse general development techniques, non-client-specific code, knowledge, and processes in other projects, provided this does not disclose confidential client information or infringe intellectual property specifically owned by the client.
Third-party software, plugins, themes, fonts, stock images, libraries, APIs, frameworks, and other assets remain subject to their respective licenses.
Payment to Nizwas does not transfer ownership of intellectual property owned by independent third parties.
Unless otherwise agreed in writing or restricted by an NDA, Nizwas may display completed, publicly available client work in its portfolio, case studies, proposals, social media, presentations, and marketing materials.
This may include publicly available:
Confidential client information will not intentionally be disclosed for portfolio purposes.
A client may request project cancellation by providing written notice.
If the project is cancelled:
If the value of work completed exceeds the payments already received, Nizwas may issue an invoice for the outstanding amount.
Because digital services involve professional time and resource allocation, payments for work already performed are generally non-refundable to the extent permitted by applicable law.
Refund eligibility, where applicable, will depend on the work completed, costs incurred, project agreement, and circumstances surrounding the request.
Nothing in these Terms excludes statutory rights that cannot legally be excluded.
Nizwas may suspend or terminate a project or service where there is persistent non-payment, fraudulent activity, unlawful activity, abusive conduct, serious misuse of our services, material breach of these Terms, or persistent failure to provide necessary cooperation.
Where reasonably possible, we will communicate the reason for suspension or termination.
Free post-launch support is included only where specifically stated in the quotation.
Once the included support period expires, additional maintenance, modifications, troubleshooting, updates, or support may be charged separately.
Clients with active maintenance agreements will receive services according to the selected plan.
Services not included in the maintenance plan may require additional payment.
A maintenance agreement does not constitute unlimited development unless explicitly stated.
Nizwas will take reasonable measures to protect client information that is clearly confidential.
We may disclose information where necessary to perform the contracted service, where authorized by the client, or where disclosure is required by applicable law.
Additional confidentiality obligations may be established through a separate NDA.
Personal information collected through our website and business operations is handled according to our separate Privacy Policy.
Clients engaging us to process personal information belonging to their customers or users are responsible for ensuring that they have the necessary rights, notices, consents, or other lawful basis required to provide that information to us.
Nizwas is not responsible for failures or losses caused solely by independent third-party systems outside our reasonable control, including hosting outages, domain-provider failures, plugin vulnerabilities, API outages, payment gateway failures, advertising-platform restrictions, search-engine changes, or other external systems.
Nizwas will not be responsible for problems caused after delivery by unauthorized modifications made by the client or another developer, agency, administrator, plugin, theme, or third party.
We may charge for troubleshooting or repairing such issues.
Our services are designed to support business growth and digital performance, but we do not guarantee specific profits, sales, leads, revenue, rankings, traffic, conversions, or other commercial outcomes unless a specific written guarantee has been expressly agreed.
To the maximum extent permitted by applicable law, Nizwas will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from use of our services or circumstances outside our reasonable control.
Any contractual limitation will remain subject to rights and liabilities that cannot legally be excluded.
Email, approved project-management systems, WhatsApp, and other agreed written communication channels may be used for project instructions and approvals.
Clients should ensure that approvals and important scope changes are communicated in writing.
Nizwas will not be responsible for delays or failures resulting from events reasonably outside our control, such as natural disasters, widespread infrastructure outages, government actions, war, civil disturbances, major internet failures, or significant third-party service disruptions.
Nizwas IT Solutions may update these general Terms periodically to reflect changes to services, business operations, technology, or applicable requirements.
The latest version will be published on our website with the updated revision date.
Changes will not ordinarily alter an existing signed project agreement retroactively.
These Terms are governed by the applicable laws of India, subject to mandatory laws that may apply to particular transactions or customers.
The parties should first attempt to resolve disputes through good-faith written communication.
For stronger contractual protection, the final version should specify the appropriate court jurisdiction and/or arbitration venue based on Nizwas IT Solutions’ legal registration and business location. Have that clause reviewed by an Indian legal professional before publishing it.
Questions regarding these Terms & Conditions may be directed to:
Nizwas IT Solutions
Website: nizwassolutions.com
Email: [email protected]
Phone / WhatsApp: +91 8529661406
Country: India
